Translating Concepts into Practice


 The CoRees Team

  Ong Teong Wan
  Lee Yew Huat
  Robert Koh
  Chua Kwan Hwee, Andrew

 Our Partners

  Yeo Chet Tern
  Mrs Kee Swee Huang
  Peter Lee
  Leong Siew Loong
  Boyd Au
  Grace Chow
  Jolynn Chow
  Wong Lim Loong
  James Yip
  Alwin Zecha

 Our Products

  Training DVD





Leong Siew Loong

Mr Leong Siew Loong, 63, is Chief Executive & Senior Principal Consultant of QS-First Pte Ltd, a consultancy specializing in quality service. QS-First was established in 1994, and currently operates in Asia, with 56 staff in 3 offices in Singapore, Kuala Lumpur and Shanghai.

He has 35 years of senior management experience with Singapore Airlines in service consulting, global service operations, marketing, technical and commercial training. He set up the Service Quality Centre, a joint venture between Singapore Airlines and the-then National Productivity Board (now Spring Singapore).

He has trained and consulted for a portfolio of multinational, international and local clients in B2B and B2C settings, primarily in:

  • Healthcare Primary-to-Tertiary Healthcare and Allied Services

  • Tele-communications Service Operators and Equipment Manufacturers

  • Manufacturing Robotics, Chemicals and Clean Energy

  • Retail & Channels International Brands and Luxury Durables

  • Financial Services Consumer Banking and Wealth Management

  • Petro-Chemicals Supply, Terminalling, Retail and HSE

  • Public Service Counter and e-Services for Citizens & Businesses

He is a Mechanical Engineering graduate, with Insead Advanced Management qualifications.


Training Partner Areas of Focus
  Yeo Chet Tern - Results Management System
- Human Resource Management
  Mrs Kee Swee Huang - Results Management System
- Human Resource Management
  Peter Lee - Pay and Reward System
  Leong Siew Loong - Quality Service System and Processes
  Boyd Au - Entrepreneurship Development
  Grace Chow - Financial Management
  Jolynn Chow - Business Communications in English
  Wong Lim Loong - Project Management
- Materials Planning
  James Yip - Sales and Marketing
  (Consumer Products & Services)
  Alwin Zecha - Marketing and Finance
  (Travel Related Services)