Translating Concepts into Practice

     

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 Organisational Performance

  Results Management System
  Strategic Planning Process
  Performance Measurement System
  Performance Management System
  Pay and Rewards System
  Talent Management System
  Matrix Organisation Structure
  Service Quality Management System
  Shifting Paradigms
  Corporate Values Inculcation
  Financial Management


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and Decision Making
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Performance Management System

Programme Leaders:
Mr Yeo Chet Tern Mrs Kee Swee Huang Mr Ong Teong Wan

The performance management system in our context is the art of managing for commitment and not for compliance. It is based on the basic skills of motivating and communicating that effective management leaders have used naturally.

The key competencies for implementing a performance management system are:

  • Giving Positive and Constructive Feedback

  • Effective Listening

  • Handling Conflicting Issues and Concerns

  • Performance Coaching

  • Performance Counselling

  • Performance Reviewing

  • Performance Appraising

  • Appraisal of Potential